2012 continues to be “the Year of the Customer” and we see more of our merchants focusing on the customer experience. With competition at its peak we have all seen the value of exceptional customer service and the impact it has on loyalty and retention.
We hope you will enjoy the valuable information about these initiatives in this issue of Momentum
Do you know that 74% of smartphone shoppers have made a purchase?* If you missed our May 2nd Webinar, or would like to see the presentation, this paper captures four ways you can market your business to deliver an impactful result and give your business visibility online.
*Source: Google/IPSOS Raid 2011
As we all know, the payments landscape is changing. EMV is here. Mobile payments are growing and mobile sales in the U.S. are expected to increase at a 68% compounded annualized growth rate over the next five years. Read More
Facebook has quickly grown from a social network for friends to a network for connecting everybody for anything. Businesses, big and small, have found it to be a great place to connect with prospects and customers.
In 2010, more than 1.5 million local businesses had active pages on Facebook and more than 20 million people became fans of pages each day.* It’s crucial to have your business on Facebook because that’s where people are talking about the businesses they use and recommending them. There’s nothing difficult about having a company page, but like anything else in your business, you have to be committed to it. Read More
Company’s industry alignment to help streamline certification and deployment efforts
Riverwoods, IL – March 15, 2012 – Discover (NYSE: DFS) today announced it is implementing a 2013 EMV mandate for acquirers and direct-connect merchants in the U.S., Canada and Mexico. Read More
Visit us at booth #413 to learn about our differentiated products to help you gain a competitive advantage. Read More
Credit Union Members More Optimistic
Riverwoods, IL, February 24, 2012 – Credit union members’ attitudes about the economy improved significantly over the past quarter, according to quarterly data released today from the credit union member demographic of the Discover U.S. Spending Monitor. Read More
Mobile phones are changing the way we access the internet and use technology in our daily lives. Smartphones also make us demand that information be delivered fast or we move onto something that is easy to find and easy to access. You only have a few seconds to entice new customers to do business with you and allow the consumer to analyze your business products and/or services in seconds. Read More
Official credit card offers one-of-a-kind experiences, perks to fans Read More
