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Mosaic Newsletter – Winter 2014

While it’s too soon after the holidays to expect a detailed accounting of your sales, most of you probably have a good idea of what your results will be. Mobile shopping has grown in popularity, however you may have noticed a high number of abandoned mobile sales. In the Winter issue, our article about remarketing campaigns provides solutions to help increase your percentage of completed mobile sales.

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Discover Global Network VP Views Acquirer’s Role in Commerce in 2024

Amy Parsons, Vice President of Strategic Merchant Relations for Discover Global Network, will co-present the sales track session, “Commerce in 2024: How the Consumer Shopping Experience Will Influence Acquirers” on April 9 at 1:30 p.m. in the Islander H Room.

The presentation will focus on consumer mobile device penetration, demand for interconnectivity between devices of all types, and the role acquirers will play in this changing landscape. 

Make sure to attend this insightful session.

Discover Global Network’s Joe Hurley Leads Network Globalization Panel

Joseph Hurley, Global Head of Business Development for Discover Global Network, will lead a discussion on network globalization strategies

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on April 9 at 10:45 a.m. in the Islander D/E Room.

The session, titled “The New Global Network Dynamic,” will feature a panel of payments executives from around the globe, who will share their insights on how emerging global network partnerships and fraud mitigation strategies are changing the payments landscape.

Don’t miss Joe’s international panel of experts.

Mosaic Newsletter – Spring 2014

After a winter that’s been defined by erratic weather, many of you are probably looking forward to the more predictable days of spring. This issue of Mosaic provides you with an abundance of ideas for attracting new customers and building your business. Read More

Momentum Newsletter – Winter 2014

At the fall meeting of the Discover Merchant Advisory Council, we addressed the changes that need to take place in merchant customer service. Look for ideas in our article about an omnichannel approach to keeping customers satisfied.

Payment security continues to be an elusive and ever-changing issue in the card-not-present venue. Read about two solutions from Discover that enable merchants to authenticate transactions in real time, potentially avoiding millions of dollars lost to CNP fraud. Read More

Everybody Knows Your Name at Dunwoody Wellness

A familiar atmosphere and specialized treatments set Dunwoody Wellness Center apart

The staff at Dunwoody Wellness Center takes a long-term approach to their clients’ health, providing massage therapy, chiropractic therapeutic massage and medical skin care. “We have the opportunity to impact case study service directly and give them something that improves their quality of life,” says Vlad Gornstein, owner. “People come here for that one-on-one treatment that we’re known for, kind of like Cheers, where everybody knows your name.”  Read More

Momentum Newsletter – Fall 2013

Welcome to the Fall issue of Momentum. We’ve included articles from several retail and payments experts to provide a broad view of the current payments landscape.

The article from Kohl’s reminds us of the importance of saying “yes” to customers at every opportunity. In this consumer centric payments industry, merchants need to find ways to give their customers what they want while still making a profit.

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Mosaic Newsletter – Fall 2013

As we move toward the holiday season, the fall issue of Mosaic gives you an overview of what Discover is doing to help you and your business succeed.

We’re excited to announce that the Discover debit card was issued recently through Cadence Bank. On page 2, you’ll learn about the Discover debit card and see the what the cards look like. As other banks begin issuing the cards, you’ll likely see them at your point of sale

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Fine wines and flowers all in one with Sciandrone’s

Pairing fine wine with flowers makes Sciandrone’s Classic Touch unique.

Carolyn Wheeler began accepting Discover at Sciandrone’s Classic Touch in 1991. “There was a big demand for it,” she says. “We cater to a lot of travelers who prefer to pay with Discover. They’re always grateful when they hear we accept it.” Read More

Tea Company Knows how to be Unique

Not your grandmother’s teahouse, Fava Tea Company sells unique custom blends

Customers who visit Fava Tea Company can say “Cheerio” to the old way of thinking about tea. Instead, owners Bryan and Melissa Stafford offer their guests more than 350 varieties of loose-leaf tea and an endless selection of custom blends either in bulk or brewed on location here What began with a conversation around the dinner table has grown from a 1,000-square-foot store in 2007 into three much larger locations around the Milwaukee, WI area. Read More