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Momentum Newsletter – Spring 2013

In this issue read about: 

  • Our fraud prevention article, which describes the actions you can take to help be part of the solution.
  • Growing our business together in ways that support our separate strategies and ideas is important. We believe that the flexibility in the Discover Extras program provides you with an opportunity to specifically target potential new customers and increase sales and transaction amounts.  Read More

Engage customers, boost sales and enhance loyalty with QR codes

Put QR Codes to Work for You

Unlock the Power of QR Codes for Your Business

They’ve been around for years, and lately they seem to be everywhere. Businesses of all types are using QR codes in advertising and signage, on business cards, and on their websites, social media and Facebook pages. If you’re not already using QR codes, there are many good reasons to get started.

This little square pattern can be a significant part of your marketing plan, and one of your most cost-effective promotional tools.

QR codes enable you to deliver detailed messages, or messages that may be too long to fit on a sign, an ad, or your business card. They are a great way to engage your target audience directly, since only those interested in your product are likely to scan your QR code.

Consumers have become familiar with QR technology over the years, and that technology is now in the hands of everyone who uses a smartphone. So why not capitalize on this popularity and use QR codes to reach your target audience? A quick online search will yield many solutions for generating a QR code, and many of them are free. All you need to do is enter the website you want your customers to visit, download the unique pattern, then place it on your marketing materials to guide customers to your business.

At Discover, we’re committed to providing tools and information that you can put to work for your business. QR codes help you offer more options for your customers, which in turn can mean increased profits for your business. Watch this video to learn how.

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Discover and Ariba to transform B2B payments

Discover and Ariba today announced a new service, AribaPay, a B2B payment settlement solution that will automate the digital, end-to-end ‘Procure to Pay’ process. Utilizing the global reach and security of the Discover Network, AribaPay is a fully integrated, cloud-based solution that automates billing and set­tlement processing between buyers and seller – without integration work.

Surprisingly, in the US alone, more than 60% of B2B payments are still paid by check, and almost 90% of companies still manually enter and re-key remittance data. Ariba’s current customers have the desire to adopt a system that improves this process. In fact, according to the EMC study, almost 80% of companies are likely or very likely to ‘convert the majority of B2B payments from checks to electronic payments in the next three years1.’

Available in 2014, AribaPay gives buyers the benefits of fewer paper checks, fewer payment inquiries and lower processing costs. Sellers can benefit from on demand, real-time remittance information and faster reconciliation with more transparency.

AribaPay is the latest chapter in Discover’s drive to further shape the emerging payments landscape and offer our network capabilties to new and different partners around the world.

To learn more about Discover’s innovative solutions in emerging commerce, click here.

1Source: “Electronic Payments & Remittance Data: Pain Points & Solutions,” Federal Reserve Bankes of Minneapolis & Chicago, December 2012

Watch this video for more information.

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Take “word of mouth” to the next level with a Facebook business page

Does you have a Facebook business page?

Facebook: The ultimate in word of
mouth for your business

A Facebook business page offers many potential benefits. No matter how small your business, a Facebook page can put you in touch with many of the one billion registered Facebook users worldwide. You have the option to set up a Facebook business page as an artist, a band or a public figure, a cause, a community, or an entertainment venue. Having a Facebook business page allows you to easily build a closer relationship with your audience and customers, and it doesn’t have to cost a penny.

A business page, done well, can be a vital cross-marketing tool, as it will drive traffic to your website. Facebook users are loyal and enthusiastic. After someone “likes” your page or a post on your page, they are statistically more apt to recommend it to others, and there is a higher probability that they will make a purchase. Plus, just the act of clicking “Like” serves as an instant testimonial to all their Facebook friends. Consider adding an incentive for viewers to “like” your page (i.e., sweepstakes, giveaways, important information, etc.).

At Discover, we’re here to help your business grow. We created this video to show you how easy it is to set up a Facebook business page, and just as important, what to do once your page is established. This video walks you through the setup, and then provides some great ideas for keeping your page fresh and interesting. Watch here and learn more.

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Electronic Transactions Association Announces Nominees for 2013 Star Awards and the 2013 Distinguished Payments Professional

WASHINGTON, DC ─ The Electronic Transactions Association (ETA), the trade association of the global electronic payments industry, today announced the finalists for the prestigious annual Star Awards. The ETA Star Awards recognize contributions of individuals and companies to the payments industry, whether through innovation, business practices, or contributions to the association. In addition,  ETA has announced that Diane Offereins, Executive Vice President, President – Payment Services Discover Financial Services is being recognized as the 2013 Distinguished Payments Professional.

Read More

Special Offer for Merchants: Learn How to Grow Your Business With Easy-to-Follow Video Tutorials

Discover Network is pleased to announce a special offer for Discover Merchants. We have partnered with the Online Marketing Institute (OMI) to offer two months FREE access to 100′s of online classes to help grow your business.

OMI’s online video tutorials make it easy for you or an employee to learn how to effectively use social media, email, blogs, and websites to find new customers and boost sales.

As a thank-you for accepting Discover, you can receive two free months unlimited access to OMI. But HURRY- offer only valid for the first 600 merchants to register here.

PaymentsSource Names 2013 Most Influential Women in Payments

Diane Offereins, Discover Financial Services

Offereins says her primary focus at Discover is developing initiatives for growth while navigating the rigorous financial, legislative, and regulatory landscape of the banking and payments industries.

The 25-year payments-industry veteran is credited with uniting three brands –Discover Network, PULSE and Diners Club International – into a global payments business. Read More

Don’t be the Last to Know. Utilize “Social Listening” to Gain Insight and Feedback From Your Customers.

Many people hesitate to provide feedback in person — be it positive or negative. On the other hand, they may be quick to leave feedback about your business via social media. Learn what they’re saying by monitoring social media and blog posts for comments about your business — a practice known as social listening. Read More

TEN DEBIT NETWORKS ADOPT COMMON U.S. DEBIT AID

EMV Debit CardDiscover Financial Services to license the D-Payment Application Specification (D-PAS) as the foundation of the common U.S. debit chip payment solution

Westwood,NJ– March 19, 2013 – The Secure Remote Payment Council (SRPc) today announced that the ten debit network members of its Chip and PIN Workgroup have agreed to adopt a common U.S. debit application identifier (AID) and work with Discover Financial Services to license the D-Payment Application Specification (D-PAS) as the foundation of the common U.S. debit chip payment solution. Read More

5 Minutes Won These Merchants $500!

Discover Network Terminal Sweeps

CONGRATS to the winners of the Discover Network Test Your Terminal Sweepstakes! They took 5 minutes out of their busy days to test their terminals, and it landed them $500 each! Read More