Amy Parsons, Vice President of Strategic Merchant Relations for Discover Global Network, will co-present the sales track session, “Commerce in 2024: How the Consumer Shopping Experience Will Influence Acquirers” on April 9 at 1:30 p.m. in the Islander H Room.
The presentation will focus on consumer mobile device penetration, demand for interconnectivity between devices of all types, and the role acquirers will play in this changing landscape.
Make sure to attend this insightful session.
Joseph Hurley, Global Head of Business Development for Discover Global Network, will lead a discussion on network globalization strategies on April 9 at 10:45 a.m. in the Islander D/E Room.
The session, titled “The New Global Network Dynamic,” will feature a panel of payments executives from around the globe, who will share their insights on how emerging global network partnerships and fraud mitigation strategies are changing the payments landscape.
Don’t miss Joe’s international panel of experts.
After a winter that’s been defined by erratic weather, many of you are probably looking forward to the more predictable days of spring. This issue of Mosaic provides you with an abundance of ideas for attracting new customers and building your business. Read More
At the fall meeting of the Discover Merchant Advisory Council, we addressed the changes that need to take place in merchant customer service. Look for ideas in our article about an omnichannel approach to keeping customers satisfied.
Payment security continues to be an elusive and ever-changing issue in the card-not-present venue. Read about two solutions from Discover that enable merchants to authenticate transactions in real time, potentially avoiding millions of dollars lost to CNP fraud. Read More
While it’s too soon after the holidays to expect a detailed accounting of your sales, most of you probably have a good idea of what your results will be. Mobile shopping has grown in popularity, however you may have noticed a high number of abandoned mobile sales. In the Winter issue, our article about remarketing campaigns provides solutions to help increase your percentage of completed mobile sales.
Elite Sports Clubs appeal to a wide demographic and create loyalty by listening to what their members want
Jennifer Reyes began taking tennis lessons at Elite Sports Clubs in 1998. When her children got older and Jennifer went back to work, she became director of the preschool at an Elite location in the Milwaukee area. Her background was in retail purchasing, and eventually she brought that experience into the fitness arena with the opening of the Pro Shop at Elite. Read More
A family business steeped in history also embraces contemporary trends
As a fifth-generation business owner, Sam Watts is constantly balancing tradition with innovation. While he knows it’s important to keep the familiar look and feel at George Watts & Son, Inc., he also recognizes the need to stay current with the preferences of modern consumers. Read More
Family-run business goes the extra mile to take the pain out of auto repairs
Patrick Paul was more or less born into his father’s auto body business, just a few months after Mell Paul’s Body Shop was founded in 1977. Now Patrick is running the business, and he’s committed to providing his customers the best possible service he can. Read More
A familiar atmosphere and specialized treatments set Dunwoody Wellness Center apart
The staff at Dunwoody Wellness Center takes a long-term approach to their clients’ health, providing massage therapy, chiropractic therapeutic massage and medical skin care. “We have the opportunity to impact folks directly and give them something that improves their quality of life,” says Vlad Gornstein, owner. “People come here for that one-on-one treatment that we’re known for, kind of like Cheers, where everybody knows your name.” Read More
Welcome to the Fall issue of Momentum. We’ve included articles from several retail and payments experts to provide a broad view of the current payments landscape.
The article from Kohl’s reminds us of the importance of saying “yes” to customers at every opportunity. In this consumer centric payments industry, merchants need to find ways to give their customers what they want while still making a profit.